We met with general manager, Aaron Garrett, and he didn't act concerned but offered us 30K loyalty points that never happened. I got in the shower and midway through my shower, no tub option, the glass from the enclosure fell in on me! I laid it on the floor next to the toilet. It's as small as a Cubin jail cell! Add the fold up bed and we had to crawl over one bed to get out of the other! Of the 3 of us booked, one is an 80 year old lady with mobility issues and myself with mobility issues as well. Aaron Garrett, general manager, forced an employee to bump us and give our room with 2 Queen beds to a young couple and put the 3 of us in 211 with one bed and a fold up bed. We were paid and prechecked in for a 6 day stay in 106 many days ahead of time. Derby | 13.44km from Kansas Star Casino Your general manager tried his best to ruin our family reunion stay.
